On Q Financial
Data Breach Class Action Lawsuit

April 3, 2024 -- Attention: victims of the On Q Financial data breach.

Abington Cole + Ellery is investigating the data breach recently announced by On Q Financial.

On Q Financial became aware of this issue on February 20, 2024, following an alert from ConnectWise, a provider of software and IT management solutions. The alert concerned a flaw in ScreenConnect, a remote computer access tool utilized by On Q Financial. Prompt action was taken by On Q Financial to address the issue, involving the application's immediate patching and upgrading, followed by a thorough investigation to assess the situation. This investigation unearthed dubious activities linked to the ScreenConnect tool. To gain a deeper understanding of the breach, On Q Financial hired an external computer forensics team to analyze the breach's nature and scope, particularly focusing on unauthorized access to or acquisition of client data.

The outcome of On Q Financial's efforts indicated that the vulnerability within ConnectWise's product had been effectively dealt with, ensuring the security of the company's computer networks. Nevertheless, the forensic analysis identified that on March 14, 2023, an unidentified party exploited this vulnerability, leading to the unauthorized extraction of certain clients' personal information from On Q Financial's computer systems. Following the initial warning from ConnectWise, On Q Financial claims it not only addressed the software issue but also embarked on the aforementioned investigative process. Furthermore, the firm has engaged with the FBI, pledging full cooperation with any subsequent inquiries.

In a proactive move to forestall future data breaches, On Q Financial claims it has bolstered its network security measures to safeguarding client information against similar vulnerabilities.

As a result of the data breach, On Q Financial is offering 12 months of free credit monitoring and/or identity theft protection services to affected individuals.

Approximately 211,000 individuals were affected by the On Q Financial data breach.

Breached data may include, but is not necessarily limited to: names and Social Security numbers.

Additional information about the On Q Financial data breach may be found here: On Q Financial Data Breach Notification.

On Q Financial is a mortgage company headquartered in Scottsdale, Arizona, with a nationwide presence in the United States. Established in 2005, the company specializes in providing mortgage lending solutions for homebuyers and homeowners. On Q Financial offers a wide range of mortgage products, including conventional loans, FHA loans, VA loans, and jumbo loans, catering to diverse financial needs and circumstances.

With a commitment to personalized service and streamlined processes, On Q Financial aims to simplify the mortgage lending experience for its clients. The company's team of mortgage professionals guides borrowers through every step of the loan process, from pre-qualification to closing, ensuring transparency and clear communication along the way. Through its online platform and network of loan officers, On Q Financial strives to provide accessibility and convenience for clients seeking mortgage solutions.

In addition to its focus on customer service, On Q Financial emphasizes community engagement and corporate responsibility. The company actively participates in philanthropic initiatives and supports various charitable organizations, contributing to the well-being of the communities it serves. As part of its mission to empower individuals and families with stable and durable homeownership opportunities, On Q Financial continues to innovate and adapt to evolving market trends and regulatory requirements, maintaining its position as a partner in the mortgage lending industry.

The On Q Financial Website may have additional information about or provide periodic updates regarding the data breach.

For more information about steps you can take to possibly reduce the chances harm arising from a data breach, please review the following article: What are some steps you can take if you've been the victim of a data breach?

If you believe you are a victim of the On Q Financial data breach, and would like to participate in a class action lawsuit regarding this data breach, please submit your information via the form on this webpage. This website is not associated with nor authorized by On Q Financial or any affiliated companies.